Legacy Home Remodeling’s SMS Terms & Conditions
Legacy Home Remodeling (“Legacy”) provides SMS/text messaging services to communicate important updates related to your interactions with our company. By opting into our SMS program, you agree to the terms outlined below.
Program Description & Message Types
By providing your mobile number and opting in, you consent to receive SMS messages from Legacy regarding:
- Appointment confirmations
- Project updates
- Service-related reminders
- Promotional messages (only if applicable and consented)
Example:
“Hello, this is a friendly reminder of your upcoming appointment with Legacy on [Date] at [Time]. Reply STOP to opt out.”
Opt-In Method
You may opt in to SMS messaging by completing any form on our website at www.chooselegacy.com that includes a mobile number field and SMS consent checkbox.
Legacy does not share or sell your mobile number for marketing purposes.
Opt-Out Instructions
You may opt out at any time by replying STOP to any message you receive from us.
You may also contact us directly to request removal from our SMS list.
If you do not want to receive SMS messages, simply do not select the SMS consent box when completing any form on our website.
Help Instructions
If you experience any issues with our messaging program, reply HELP for more assistance, or contact us directly at (704) 285-2941.
Rejoining Instructions
If you previously opted out, you may rejoin the messaging program at any time by texting START or by opting in again through any Legacy web form.
Message Frequency
Message frequency will vary based on your interaction with Legacy.
Examples include:
- Appointment reminders (up to 2 per week)
- Project status updates (frequency varies depending on the stage of your project)
Message & Data Rates Disclaimer
Standard message and data rates may apply, depending on your carrier and mobile plan.
Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Privacy Policy
For information about how we handle personal data, please review our Privacy Policy:
https://chooselegacy.com/privacy-policy/
Compliance Statement
Legacy Home Remodeling adheres to:
- CTIA messaging guidelines
- Federal and state SMS and telemarketing laws (including TCPA)
- Industry best practices for consumer data protection
Legacy does not use terms or practices that imply sharing, selling, or transferring customer information unless explicitly permitted and disclosed.
Legal Notice
By opting into SMS messaging, you affirm that:
- You are the account holder or have authorization to use the provided mobile number
- You understand that participation is voluntary
- You may withdraw consent at any time by replying STOP